These Terms and Conditions define the rules for using the store and ordering personalized musical works offered by Don Petardoss LTD.
The store owner and service provider is:
Don Petardoss LTD
Registered address: Suite 6944, Unit 3A, 34–35 Hatton Garden, London EC1N 8DX, United Kingdom.
Contact with the Seller is exclusively via email or phone (no in-person customer service at a physical office):
Email: donpetardoss@gmail.com
Phone: +48 571-571-810
WhatsApp: +48 571-571-810
The business activity involves creating musical works, lyrics, and compositions tailored to the individual Client’s order (digital products not stored on a physical medium).
Client – a natural person, legal entity, or organizational unit placing an order.
Service/Product – a personalized musical work, song, lyrics, or other audio form prepared based on the Client’s guidelines.
Order – a declaration of the Client’s will aimed at concluding a contract for specific work/provision of services, specifying the type and parameters of the work.
Orders can be placed via the website form, email, or WhatsApp messenger as provided in the contact details.
To fulfill the order, the Client is required to provide detailed guidelines (e.g., musical style, lyrical theme, names, dedications, song length).
After details are agreed upon and the order is paid for, the Seller proceeds with the Service.
The order fulfillment time is determined individually.
The finished Product is sent to the Client as a digital file (e.g., MP3, WAV) to the specified email address or via instant messenger.
Service prices are determined based on the price list displayed on the website.
Payment (in advance or as a deposit, as agreed) is a prerequisite for commencing the order.
Payments can be made via bank transfer, BLIK, or through payment gateways provided by the Seller.
The subject of the contract is a non-prefabricated product, manufactured according to the consumer’s specifications or serving to satisfy their individualized needs (a so-called personalized product).
In accordance with Article 38 of the Consumer Rights Act (and its equivalents in British law), the Client does not have the right to withdraw from a distance contract in relation to contracts where the subject of the service is a non-prefabricated item, manufactured according to the consumer’s specifications or serving to satisfy their individualized needs.
This implies that refunds are not possible once the order fulfillment has begun. The song is created specifically for a particular Client and has no commercial value for other individuals.
By placing an order, the Client declares that they are aware of losing the right to withdraw from the contract once the Seller begins its fulfillment.
Upon delivery of the work, the Seller grants the Client a license to use the work for private purposes.
If the work is intended for commercial use (e.g., advertising, Spotify), a separate agreement for the transfer of proprietary copyrights is required.
Don Petardoss LTD reserves the right to use excerpts of the work for promotional purposes of its own brand (portfolio), unless otherwise agreed by the parties.
Complaints regarding technical defects of the file (e.g., corrupted file, does not play) should be reported via email to: donpetardoss@gmail.com.
Complaints based on subjective aesthetic feelings (e.g., “I don’t like the song,” even if it complies with the provided guidelines) will not be considered, due to the artistic nature of the service.
Please direct all questions, concerns, and orders to the following details:
Don Petardoss LTD
Email: donpetardoss@gmail.com
Phone: +48 571-571-810
WhatsApp: +48 571-571-810
Registered address:
Suite 6944, Unit 3A,
34–35 Hatton Garden,
London EC1N 8DX,
United Kingdom
The address is for registration and correspondence purposes only. The company does not provide in-person customer service at the indicated address.
These Terms and Conditions come into effect on the date of publication.
The Seller reserves the right to amend these Terms and Conditions. For orders placed before any amendment, the version of the Terms and Conditions valid on the order date shall apply.
In matters not regulated by these Terms and Conditions, relevant legal provisions shall apply, with particular consideration for the specifics of electronically supplied services and cross-border trade.